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Silence: Making the most of talents

Silence has imaginatively utilised the strengths of disabled persons to provide them with jobs best suited to their particular ability. Eighty-two per cent of its workforce consists of disabled people.

Silently, in a workshop in the Kasba Industrial Estate of Kolkata, an organisation is undertaking seminal work.

Blind persons making incense sticks at the Silence factory.Registered as a Society in 1979, Silence has been working in the field of socio-economic rehabilitation of persons with hearing, visual and physical impairments. Silence’s approach is to train persons according to their aptitudes. The disciplines range from computer data entry, hardware assembly including its maintenance, and various arts and crafts such as making perfumed candles, hand painted greeting cards, jewellery, papier mache articles and incense sticks. The training programmes are recognised by the Jadavpur University and the Technical Education Department of West Bengal.

Of the 82 employees at Silence, 67 are persons with disability – an impressive 82 per cent of the work force. Of these, 48 are persons with hearing impairment, 14 with orthopaedic impairment, two with visual impairment and three with mental disability. The workshop’s average annual turnover is Rupees 80 lakh which comes from selling products made by disabled people in the Indian as well as overseas markets. The workers receive a regular salary with Provident Fund and medical benefits. Silence plans to promote several such production units. It intends involving reputed placement services to ensure a high degree of placements for its trainees.

Silence is a member of the International Federation of Alternative Trading (I.F.A.T.) and the Export Promotion Council of the Government of India. It has combined smart business sense with a social commitment to deliver a remarkable model of economic and social rehabilitation.

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